Your
Discount Implements
Warranty
As well
as your automatic
Consumer Guarantee as
entitled under
Australian Consumer Law,
your implement is backed
by a 12 Month,
Non-Transferable,
Limited, Return to Base
or Parts-Only Warranty,
whichever is most
practical.
Parts may be supplied by
the Discount Implements
dealership where you
purchased your
implement.
Making a Warranty claim,
involves returning the
implement or the failed
component to its
original place of
dispatch for replacement
or repair, again
whichever is most
practical.
You will need to contact
the dealer where you
purchased your implement
in order to discuss any
aspect of your warranty,
or to make any claims.
Your
Discount Implements
Warranty is a written
warranty which you can
read upfront. There are
no catches or hidden
conditions. The Warranty
is not sold from a
third-party company.
We always honour our
warranty and are happy
to answer any questions
you may have about it.
Warranty Registration
Registration for
Discount Implements
equipment purchased from
an authorized Discount
Implements dealer is
handled by the dealer,
and requires you to have
your Warranty
Certificate signed in
the event of a claim.
Migrating Machine
Policy
Communication and access
to information on a
nationwide basis through
the Internet has opened
up new doors for
consumers,
manufacturers, and
retailers alike in the
area of on-line
purchasing and
e-commerce. As a global
organization, Discount
Implements embraces the
opportunity to promote
free enterprise, and
share information with
you, our valued
customer, about the
products and services
our company offers.
While we promote free
enterprise we also
recognize the potential
for customer
dissatisfaction when
access to product is
readily available on a
nationwide basis, but
the product and its
support system are
designed for regional
market conditions.
Discount Implements
wants to make your
experience with our
equipment a positive
one. Keeping this in
mind, we want to make
our customers aware of
situations that may
arise when machinery
designed for, and
marketed in, a specific
area of the country
finds its way to
another.
While it may appear on
the surface that a
machine available in one
area is identical to
that machine in another,
there often are
significant differences.
Practical, legal and
customer requirements
have a direct impact on
the development of
product offerings and
features in different
areas of the country.
Dealer access to
technical information,
unique parts and
components, and
familiarity with
servicing the product
may be limited or
unavailable for a
machine not originally
intended for
distribution in their
market. Customers who
purchase migrating
equipment can run the
risk of increased
downtime due to some, or
all of these factors,
should a repair be
needed.
Product warranty is tied
to the specific region
where a machine was
originally marketed, and
does not follow the unit
if it migrates from one
area to another. For
example, an authorized
Discount Implements
agent in New South Wales
can complete warranty
repairs on product that
was originally marketed
within that area.
Some areas may have laws
requiring specific
product features, while
other areas have
significantly different
requirements. Customers
who purchase a migrated
machine may be operating
a unit that does not
meet their local
legislated requirements,
or that lacks other
features designed into
products intended for
sale in their own areas.
At Discount Implements,
we value our customers'
safety and satisfaction.
We truly appreciate your
business in the past,
and will strive to earn
it in the future. We
also recognize your need
to make the correct
business decisions for
your operation. We
intend to provide the
right product, in the
right place, with the
highest level of
customer and product
support. Your local
Discount Implements
dealer is best equipped
and anxious to provide
you superior levels of
support on the products
designed for, and
marketed in, the area.
Contact Discount Implements (Discount Rural)
If you have any questions about this warranty policy,
please write to:
Discount Implements (Discount Rural)
PO BOX 539
Taree,
NSW,
2430
